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Center for Development

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1. What type of work does not require a building permit?
2. Do I go to the City or County to apply for a permit?
3. What is a double fee penalty?
4. Can I build my own house?
5. Can a property owner pull permits on a rental structure?
6. Can a commercial property owner pull a permit?
7. Do I have to be a licensed contractor to perform work on my own building?
8. I would like to place a manufactured home on my property. Can I do this as the owner?
9. What information do I need to provide in order to obtain a building permit?
10. Where can I obtain my Florida Energy Efficiency and manual “J” forms.
11. When is a Notice of Commencement required?
12. Do I have to pay impact fees?
13. My permit has expired. How do I receive an extension?
14. Can I receive a refund on my building permit?
15. Where do I obtain a septic tank permit?
16. How do I obtain a driveway permit or a permit for work within the County right-of-way?
17. How do I obtain a TECO release of power?
18. How do I obtain an early release of power?

Child Care Centers

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1. Does the State Department of Children and Families monitor child care facilities?
2. I want to do drop-in care. Does it need to be licensed?
3. What is child care?
4. What training is required in order to open a child care center?

Citizen Boards Support

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1. Are the Code Enforcement Board members and special magistrates Hillsborough County employees?
2. Can I directly contact the Code Enforcement Board or special magistrate to discuss my code enforcement case?
3. Do I have to appear at the Code Enforcement hearing if I receive a notice of hearing concerning a code enforcement violation?
4. How can I file a complaint of a code violation?
5. I can’t finish fixing all the violations in the time ordered at the hearing. How can I get more time?
6. I fixed all the violations, but it took me longer than expected and now I have a fine. What can I do?
7. I want to pay my fine, but I don’t have enough money now?
8. What is Citizen Boards Support?
9. Where do I pay my fine?
10. Who do I contact if I see a Hillsborough County code enforcement lien in the public record?
11. Who do I contact when my code enforcement case is in compliance and I need a re-inspection?

Code Enforcement

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1. What constitutes an inoperable vehicle?
2. What are the fines associated with having a false burglar alarm?
3. What is a “commercial” vehicle, and what special rules are there for the storage of these vehicles?
4. Can I keep a chicken as a pet?
5. What foreclosed properties must be registered, to whom is this requirement directed, and what are the procedures for registration?
6. What signs are permitted in the public right of way?
7. Are there rules for storing, or living in, recreational vehicles?
8. Why was I charged for a false burglar alarm when I told my alarm company to cancel and/or no deputy responded?

Commercial Collection FAQs

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1. Why did I receive a letter from Hillsborough County regarding commercial solid waste contracts?
2. My business is located in the City of Tampa, Plant City or Temple Terrace. Does this letter apply to me?
3. How will I know in whose service area my business is located?
4. Who are the new County-authorized Franchise Collectors?
5. Do I have to use one of the Franchise Collectors?
6. Who can collect construction and demolition (C&D) debris?
7. Do I have to use a Franchise Collector for recycling services?
8. Why will my solid waste collection service contract automatically expire on September 30, 2013?
9. When can I start negotiating for my new commercial contract?
10. Will my rates go up with the new Franchise Agreements?
11. What should my bill look like?
12. What if I utilize the services of a third party (broker) to secure my waste collection service, do those contracts also expire September 30?
13. Why must I fill out a Solid Waste Profile Form?

Construction Fraud

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1. How do I report construction fraud or unlicensed construction activity?
2. If I hire an unlicensed contractor, will I be held responsible?
3. What could happen if I hire an unlicensed contractor?
4. What are the penalties for working without a license?
5. What trades require a license to work in Hillsborough County?
6. How and where can I obtain my contractor's license?
7. What is a business tax receipt?
8. How do I check to see if a contractor is licensed in Hillsborough County?

Consumer Protection

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1. Are wrecker companies regulated in Hillsborough County?
2. Can I withhold my rent if my landlord will not fix problems with the property?
3. Do you have any complaints or other information about a business opportunity seller called “Company X?”
4. How do I check on an organization?
5. How long does the landlord have to return my deposit once I vacate their property?
6. I bought some merchandise at a local store and then later tried to return it. They refused to give me my money back. What rights do I have?
7. I have been solicited by groups alleging to represent my local law enforcement officers and firefighters. Does the money really go to the local agencies?
8. I have been solicited to make a contribution. What questions should I ask of the organization?
9. If I am renting a property without a lease, how long of a notice do I have to give the landlord to be able to move out?
10. If I pay a contractor in full for a home improvement project, am I still responsible if the subcontractors are not paid?
11. If I sign a lease, but then change my mind, can I get out of the lease
12. If I’m not completely satisfied with a vehicle I purchased from a dealership in the State of Florida, how much time do I have to return it for my money back?
13. Is there anything I can do to stop getting those pre-approved credit card offers in the mail?
14. My car is gone from where I parked it last night! How do I find out if my vehicle was stolen or towed?
15. What are my rights if the used car I just purchased broke down and the dealership said it was sold "as is" with no warranty?
16. What can you tell me about investing in a work-at-home business opportunity?
17. What is the best way to dispute an erroneous or fraudulent charge on your credit card?
18. Who regulates Debt Collection Agencies in the State of Florida?

Credit Report Security

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1. Can a creditor get my credit score if my file is frozen?
2. Can an employer do a background check on my credit file if it is frozen?
3. Can anyone see my credit file if it is frozen?
4. Can I open new credit accounts if my files are frozen?
5. Can I order my own credit report if my file is frozen?
6. Do I have to freeze my file with all three credit bureaus?
7. How long does it take for a security freeze to be lifted?
8. How long does it take for a security freeze to be in effect?
9. What law requires security freezes?
10. What will a creditor who requests my file see if it is frozen?
11. Will a freeze lower my credit score?

Development - Contractor Licensing

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1. Where can I apply for, renew, or register a contractor license?
2. What is the mailing address for Contractor Licensing?
3. I am not a licensed contractor. How do I obtain a Hillsborough County contractor license?
4. I am licensed in another jurisdiction. How do I reciprocate my license to Hillsborough County?
5. I am State certified. Do I need to do anything in order to work or pull permits in Hillsborough County or the municipalities therein?
6. Are there fees for taking the exams?
7. I have a “Business Tax Receipt” (previously know as an “Occupational License”). Do I need a contractor's license?
8. Where can I apply for, renew, or register a contractor license?

Development Services - Building Services

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1. Where are the Hillsborough County Permitting offices located?
2. For what type of construction do I need a permit?
3. Can I build my own house?
4. How long does it take to get a building permit?

Family Child Care Homes

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1. Can I open a family child care (FCC) home before getting licensed?
2. How long does it take to get licensed?
3. How many children can I have with a family child care home?
4. How many family child care homes are in Hillsborough County?
5. What is family child care?

Fire Rescue Public Education

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1. How do I schedule an educational program for my group?
2. How much notice is required to schedule an educational program?
3. Will Fire Rescue come to by child's birthday party?
4. Does the Fire Rescue recharge fire extinguishers?
5. How do I schedule fire extinguisher training for my employees?

First Time Home Buyers Program

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1. What is a deferred payment loan (DPL)?
2. What is the First Time Home Buyer Program?
3. What is the minimum down payment?
4. Which homes are eligible?
5. Where can I find an approved homebuyer education class?
6. I would like to buy a home, but I don’t have enough money for down payment and closing costs. Does the county offer any assistance to first time home buyers?
7. Who is eligible for this program?
8. How do I apply for the First Time Homebuyers Program?
9. Who do I contact to apply?
10. How do I know what housing areas are approved?

Hillsborough County Health Care Plan

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1. What is the Hillsborough County Health Care Plan?
2. What kind of health care is covered by the plan?
3. How do I pick a clinic and a primary care physician (PCP)?

Hillsborough County Legislative Delegation

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1. What is the Hillsborough County Legislative Delegation?
2. Do any of these members represent other counties as well?
3. How many legislators are there statewide?
4. What is a special act?
5. How do I identify who represents me?
6. What is the difference between a legislator and a congressperson?
7. Why are lobbyists often seen in such a negative light?

Income Taxes

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1. What is the earned income tax credit?
2. Where can I go to have my taxes prepared for free?
3. What should I bring when having my taxes prepared?

Main

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1. How do I contact a city / county department?
2. Where can I find the answers to my frequently asked questions?

Medical Examiner

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1. What is a medical examiner?
2. What is the jurisdiction of the medical examiner?
3. What happens when a death is first reported to the medical examiner?
4. How is the body transported to the medical examiner?
5. Why would the Medical Examiner investigate a death where there was no criminal action?
6. Why is it necessary to investigate the expected death of someone who died under the care of a doctor in a hospital or other health care facility?
7. What if I don’t have the money to make funeral arrangements?
8. If the cause of death is obvious, such as a traffic accident, why must the medical examiner investigate?
9. What is an autopsy?
10. Is an autopsy always necessary?
11. Suppose I want an autopsy to be performed or suppose I object to an autopsy?
12. What do I need to do while the medical examiner is investigating the death?
13. When will I be able to schedule funeral arrangements?
14. When is a legal identification required and what constitutes a legal identification?
15. May I view the body at the Medical Examiner Department?
16. What happens to the deceased's personal effects?
17. When can I find out the cause of death? How may I obtain an autopsy report?
18. How do I get a copy of a Death Certificate?
19. My relative disappeared some time ago. Can I check your records of unidentified bodies to see if there might be a match?
20. How do I become a medical examiner, forensic pathologist, or forensic scientist?
21. Can I shadow a medical examiner or take a tour of the medical examiner complex?

Mosquito Education

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1. How do you control mosquitos?
2. What is source reduction?
3. What is larvaciding?
4. What is adulticiding?
5. What is ULV Spraying?
6. What is a Barrier Spray?
7. What are Biological Methods of Mosquito Control?
8. When do the ULV Spray trucks come out?
9. Why not spray during the daytime?
10. Does the effect last?
11. Why not spray individual homes?
12. Why didn't you respond immediately to my request?
13. Why doesn't it work every time?
14. Why did you miss our street?
15. Do you spray with aircraft?
16. How do you Larvicide with the helicopter?

New Recycling FAQs

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1. What changes were made in recycling collection?
2. What are the benefits of using roll carts for the collection of recycling?
3. How often is the recycling collected with the new automated service?
4. When is my recycling day?
5. What items can be placed in the BLUE recycling roll cart?
6. Is there a special way to prepare recyclables before placing in the cart?
7. Why was the 65-gallon roll cart determined as the standard size for recycling?
8. Can I request a different size cart?
9. What do I do with my old recycling bins?
10. What about commercial recycling?

Pain Management Clinic Ordinance

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1. Can I open a new pain management clinic in unincorporated Hillsborough County?
2. Are pain management clinics subject to inspection?
3. Is private medical information subject to inspection?
4. Do all clinics have to use the employee update form?
5. Does the Consumer Protection Agency perform criminal background checks of pain management clinic employees?

Parks, Recreation & Conservation

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1. What is prescribed fire and why do we need it?
2. Who conducts prescribed fires on Hillsborough County-managed land?
3. Will plants and animals die in the prescribed fire?
4. How long does a prescribed fire last? How long does the smoke remain?
5. I live near the area to be burned. Are there any precautions I should take?
6. How will I know when a prescribed fire is going to take place?

PIP (Person Injury Protection) Ordinance

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1. Can I open a new PIP Medical Provider clinic in Hillsborough County?
2. Are payments to these clinics monitored?
3. Are PIP clinics subject to inspection?
4. Is private medical information subject to inspection?
5. Do all clinics have to use the employee update form?
6. Does the Consumer Protection Agency perform criminal background checks of pain management clinic employees

Preventing Foreclosure

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1. How do I get started?
2. What are the requirements of the preventing foreclosure program?
3. What is the Hillsborough HomeSavers Program?
4. What is the procedure to applying for the county's programs?
5. Who is eligible for this program?
6. I am behind on the payments and about to go into foreclosure. How can I keep my home?

Provider Information

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1. I learned that I must first be a Medicaid Waiver provider prior to applying to be a provider for Hillsborough County In-Home Services. How do I start that process?
2. I have additional questions that are not addressed on the website. How can I get more answers?

Public Utilities - Availability of Services

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1. How can I check to see if water and/or sewer services are available to my property?
2. Whom should I contact if I want to convert my well and/or septic to County facilities?
3. What is the best way to contact Public Utilities staff?
4. What temporary water service options are currently available?
5. How do I request a temporary water meter for a construction site?
6. What is the cost for a temporary water service set up?
7. Once the temporary water service is disconnected would the damage deposit be refunded / credited to me?
8. What do I need to do to get a water and/or sewer tap for my project?
9. Whom do I make my check payable to?
10. When do I need to obtain a County Easement?
11. How do I obtain a private Utility easement to connect my land locked parcel to County Water and/or Sewer Service(s)?
12. How do I determine if reclaimed water is available in my area?
13. Whom can I contact to fill out the Department of Business and Professional Regulation’s (DBPR) form?
14. What do I need to provide to the Utility to process my demolition request?
15. How can I estimate Utility flows, Impact and Accrued Guaranteed Revenue Fees for my proposed project?
16. How do I obtain my County Approved Construction Plans for my Project?
17. How does my Contractor or I apply for a Flow Test on a Hydrant?
18. What is the cost of the Hydrant Flow Test?
19. Can I pay for Impact/AGRF fees with a Credit Card?
20. Where can I pay my Impact fees and what do I need to provide the Utility?
21. How can I request a residential irrigation meter and will my bill be lower?
22. Do I need to contact Public Utilities if I’m expanding or changing use of the structure?
23. Where do I find water, wastewater, and reclaimed water engineering specifications?
24. How do I request a payoff quote for a Non-Ad Valorem Assessment?

Public Utilities - Commercial Solid Waste Collection

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1. Why did I receive a letter from Hillsborough County regarding commercial solid waste contracts?
2. My business is located in the City of Tampa, Plant City or Temple Terrace. Does this letter apply to me?
3. How will I know in whose service area my business is located?
4. Who are the new County-authorized Franchise Collectors?
5. Do I have to use one of the Franchise Collectors?
6. Who can collect construction and demolition (C&D) debris?
7. Do I have to use a Franchise Collector for recycling services?
8. Why will my solid waste collection service contract automatically expire on September 30, 2013?
9. When can I start negotiating for my new commercial contract?
10. Will my rates go up with the new Franchise Agreements?
11. What should my bill look like?
12. What if I utilize the services of a third party (broker) to secure my waste collection service, do those contracts also expire September 30?
13. Why must I fill out a Solid Waste Profile Form?

Public Utilities - Non Ad-Valorem Solid Waste Enterprise Assessments

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1. How many residential solid waste customers are served by the County?
2. What is the source of Solid Waste Management Enterprise (SWME) funding to pay for its expenses?
3. Are my Solid Waste Disposal and Collections paid in arrears or advance?
4. Will the rates go up this year?
5. How do our rates for Collection and Disposal compare to other Counties?
6. Why is Public Utilities Department, Solid Waste enterprise concerned about its bond rating?
7. If I pay the tax collector in installments and the Utility corrected my Solid Waste Collection or Disposal Unit last year, when will my installment payments be adjusted?
8. Is there a discount available for Senior Citizens?

Public Utilities - Non Ad-Valorem Water Enterprise Assessments

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1. What is a special assessment?
2. What special assessments are handled by the Public Utilities Department?
3. If my property tax bill shows an IAU, RWIU or CAU/IFAU special assessment, how can I obtain information about the assessment?
4. Are there other special assessment programs within Hillsborough County?
5. What do the assessments fund?
6. What procedures were followed to establish the special assessment?
7. May the assessments be spent for any other purpose?
8. How long will the assessment be imposed?
9. When I receive my tax bill in November, for what period is the CAU/IFAU, RWIU or IAU Assessment?
10. Can I pay off the assessment early?
11. What will happen if I do not pay the assessment?
12. Can the assessment be paid through my home mortgage?
13. I currently claim a deduction for property taxes on my income tax return each year, may I claim a deduction for the Non-Ad Valorem special assessments?
14. I do not pay taxes now due to homestead exemption. Will I have to pay the special assessments?
15. What if I am concerned about my ability to pay the annual assessment amount at one time?
16. I receive a discount for early payment of my taxes. Will I receive the same discount for my special assessment?
17. If I move, do I have to pay the assessment off?
18. How does the tax bill collection method benefit delinquent property owners?
19. Why use special assessments to fund capital improvements and not taxes?
20. Why is the County using the tax bill collection method to collect the assessments?

Public Utilities - Reclaimed Water

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1. How can property owners obtain reclaimed water service for their community?
2. What are the benefits of using reclaimed water?
3. What is the monthly user charge for residential reclaimed water service?
4. Are rates subject to increases in the future?
5. Are there any additional charges for reclaimed water?
6. What is required to connect a residential irrigation system or to install an in-ground hose bibb connection to the reclaimed water distribution system?
7. Are there any watering hour restrictions on reclaimed water?
8. Who is responsible for the maintenance and repairs of the reclaimed water system?
9. Does any agency establish standards for reclaimed water?
10. Can I eat vegetables if watered with reclaimed water?
11. Why can't I use reclaimed water to fill my pool or spa?
12. Is reclaimed water in any way detrimental to landscape plants or turf?
13. Does reclaimed water have an odor or does it stain?
14. What pressure can I expect from the 5/8 to 1 inch service line reclaimed water connection?
15. What are the regulatory guidelines regarding reclaimed water use?
16. Who can I contact if I still have questions about reclaimed water?

Public Utilities - Solid Waste

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1. What is the weekly schedule for solid waste (Household Garbage, Recyclables and Yard Waste) collection service?
2. If I place my solid waste (household garbage, recyclables or yard waste) out for collection and it is not picked up, what should I do?
3. What happens if my solid waste collection day falls on a holiday?
4. Can I set out more than three containers of household garbage for curbside collection?
5. How many County Franchise Collection trucks should I expect to stop at my house on my designated solid waste collection days?
6. My household garbage is only collected twice a week and sometimes has an odor. What can I do to better manage the odor?
7. What is the schedule for yard waste collection service?
8. How much yard waste is acceptable for curbside collection?
9. What time can I set out my solid waste for collection?
10. What is the size limit for household garbage containers?
11. Is there a weight limit for household garbage containers?
12. What is the recycling collection schedule?
13. Does the County provide recycling bins?
14. How do I manage my solid waste before a disaster?
15. How do I manage my solid waste after a disaster?
16. Can I place furniture, appliances or other larger items at the curbside for collection?
17. I have more questions about solid waste collection services. Who can I call?
18. My garbage was not picked up, who do I call?
19. My company has some outdated product they would like to get rid of. What do we need to do?
20. Why does my company need to complete the Countywide Solid Waste Profile Form?
21. How do I obtain the disposal request form (Countywide Solid Waste Profile Form)?
22. How do I pay for my company’s waste disposal if approved?
23. How much do I pay for disposal of my waste at your facilities?
24. How do I set up a Commercial Account with the County?
25. Do I need to hire a Franchise Hauler to pick up my commercial waste?
26. Can I deliver mobile homes & trailers to your Transfer Stations for disposal?
27. My small business is located in North Tampa area. Can I deliver my own waste to your Linebaugh Facility?
28. What are some of the commercial waste materials allowed at your facilities?
29. What commercial waste materials are not allowed at your facilities?
30. What happens to my waste once it’s delivered to your disposal facility?
31. I own a Landscaping business. Where can I take my yard waste and how much is it going to cost me?
32. I am a Small business owner in the Seffner area. Can I deliver my solid waste to the Community Collection Center near Taylor Rd?
33. I have unwanted medications, how do I dispose of them properly?

Public Utilities - Water

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1. What are the Public Utilities Department rates and how do I pay them?
2. Are there fast payment options?
3. How do I read my water / wastewater bill?
4. How do I establish a new water / wastewater account?
5. Can I get my account deposit back?
6. What can I do about changes in consumption?
7. What does a boil water notice mean?
8. Do I have Fluoride in my water?
9. Do I need to buy bottled water?
10. What days can I water my lawn?
11. How can property owners obtain reclaimed water service for their community?
12. What are the benefits of using reclaimed water?
13. What is the monthly user charge for residential reclaimed water service?
14. Are rates subject to increases in the future?
15. Are there any additional charges for reclaimed water?
16. Are there any watering hour restrictions on reclaimed water?
17. Who is responsible for the maintenance and repairs of the reclaimed water system?
18. Does any agency establish standards for reclaimed water?
19. Can I eat vegetables if watered with reclaimed water?
20. Why can't I use reclaimed water to fill my pool or spa?
21. Is reclaimed water in any way detrimental to landscape plants or turf?
22. Does reclaimed water have an odor or does it stain?
23. What pressure can I expect from the 5/8 to 1-inch service line reclaimed water connection?
24. What are the regulatory guidelines regarding reclaimed water use?
25. Who can I contact if I still have questions about reclaimed water?

Real Estate Services

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1. What is the scope of your public information assistance?
2. I bought property and have no access to it. What can I do about it?
3. My neighbor’s fence is on my property. What can I do about it?
4. There is an easement on my property that I wish to have partially released. Can you help?
5. There is an unimproved, platted right-of-way adjacent to my property. Can it be vacated?
6. What is the procedure to dedicate property to Hillsborough County as a rezoning condition?
7. What procedure needs to be followed to dedicate a water meter easement to Hillsborough County?

Roll Carts and New Collection FAQs

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1. What is automated collection service?
2. What are the benefits of using roll carts for the collection of garbage and recycling?
3. Who will be affected by these new collection service changes?
4. When will the new service start?
5. Will there be any changes in the frequency of collection with the new automated service?
6. Will my collection day change?
7. What about yard waste? Does it go into a cart?
8. How and when will the roll carts be distributed?
9. What size roll carts will be provided?
10. Why was the 95-gallon cart determined as the standard size for garbage?
11. What kinds of garbage can I put in the automated garbage cart?
12. How do I dispose of garbage that will not fit in my 95-gallon roll cart?
13. Can I use my own garbage cans for automated collection?
14. How do I use the roll carts?
15. What if I am disabled and cannot take my roll cart to the curb?
16. What if I want backdoor service but I do not qualify as disabled?
17. How much space will the new roll carts take up in my garage?
18. Can I request a different size cart?
19. What if the cart needs repair?
20. What if my roll cart is stolen, lost, or missing?
21. If I move, should I take my carts with me?
22. What do I do with my old trash cans?
23. Will there be any changes in the way I pay for my solid waste collection service?
24. What changes are occurring to commercial solid waste?

Surplus Property

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1. How can I purchase property from the County?
2. How often does the County sell property?
3. How does the County determine the value of County-Owned properties for sale?
4. How is the minimum bid determined?
5. Does the county provide financing, a survey or title insurance for the properties for sale?

Vertical Datum

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1. What is local mean sea level?
2. What is the National Geodetic Vertical Datum of 1929 (NGVD 29)?
3. Why is a change of the datum necessary?
4. How does the North American Vertical Datum of 1988 ( NAVD 88 ) do this?
5. When will the change to NAVD 88 take place?
6. Can the current datum continue to be used?
7. Datum which should be used in completing FEMA elevation and flood proofing certifications?
8. Does this change affect all NFIP communities?
9. Will local community vertical control networks be required to be re-leveled?
10. Have the U. S. Geological Survey ( USGS ) and the Corps of Engineers ( COE ) bench marks been revised?
11. Where can the new NAVD 88 bench marks be found?
12. What are some of the potential problems of mixing datums?
13. Will the datum change result in new BFE's or flood depths?