NATIONAL CONSUMER LAW CENTER INC
77 Summer Street, 10th Floor
Boston, MA 02110
Phone: (617) 542-8010
Fax: (617) 542-8028
www.consumerlaw.org
HOMEOWNERS BEWARE!
You may be a target for abusive lenders trying to sell you a loan you can't afford. If this happens,
you may be unable to make the high payments and lose your home at a foreclosure sale or spend all of
your spare cash paying off a loan you didn't need or want.
SCAMS TO AVOID
Lenders use many scams to sell high-cost loans. Any one of these practices should tell you that
something is wrong.
Loan Flipping: A lender refinances a loan over and over again. These lenders usually charge high
points and fees, which are included in the amount financed-so you are paying interest on the loan and
on the fees. The lender may also promise that you can refinance later if you are unhappy with the
loan or that your monthly payment amount will go down if you make timely payments. These statements
are usually false and just another way to get more fees from you.
Unaffordable Loans: A lender may sell you a loan you can't afford. If you can't pay, the lender can
foreclose-taking your home, stripping you of the equity you have spent years building, and blaming
you for the false information on your application! You may also be unable to make high monthly
payments because the lender charged you high fees.
Mortgage Brokers: Most abusive loans involve a broker. The broker should be interested in helping
you, but the crooked ones are only looking out for themselves. The loan will always cost you more if
there is a broker. Sometimes, the broker will sell you a loan that costs much more than is necessary
and get a kickback from the lender.
Hidden Loan Terms: The lender includes a "balloon" payment (sometimes as big as the amount you are
borrowing) that must be paid at the end of the loan term. A balloon payment is an amount due after
you are finished making all of your monthly payments; most people need to take out a new loan just to
pay off the balloon. The lender may also include expensive prepayment penalties which could prevent
you from paying off your loan early with a cheaper loan from another lender. Another trick to get
more money from you is to sell you a loan with an "adjustable rate" that only increases. Your monthly
payment will go up during the term of the loan, but never down.
Door-to-Door and Home Improvement Scams: A contractor offers to do some work on your home, saying he
can also arrange the financing for this work through a lender. Once you agree, the contractor begins
work. The lender then appears with papers to sign. The lender may rush you into signing the documents
or the contractor may threaten to stop working until the papers are signed. If you sign, you may
receive a more expensive loan than you were expecting-and the contractor may not be interested in
finishing the job, since he has already been paid by the lender. Often, the contractor's work is
poorly done and not worth the price you paid.
PROTECT YOURSELF
Be cautious: Be suspicious of anyone who offers you a "bargain loan" or "consolidation" loan, whether
they send you an offer, call you on the phone, or come to your door. Don't rely on salespeople who
promise easy credit. Be suspicious of anyone who contacts you first.
Shop around: If you need a loan, take your time and explore your options. You may qualify for a loan
with lower rates from a reputable bank or credit union. Don't forget that high-cost lenders are
counting on your belief that you cannot get credit on better terms elsewhere. Do not let feelings of
embarrassment about your past problems stop you from shopping around for the best credit terms.
Whether you are borrowing for home repairs, medical expenses, or for other reasons, compare total
costs of the loan and interest rates. A loan with a lower interest rate and high fees may be a worse
deal than a loan with few fees and a higher interest rate.
Ask questions: Before borrowing money, know exactly what the lender is offering. You have a legal
right to receive paperwork before the day you sign showing the total cost of the loan, the annual
percentage rate, the monthly payments, how long you'll have to pay back the loan, and a list of the
closing costs. Make sure all fees and points are explained. Ask if there will be a balloon payment at
the end of the loan term.
Read carefully: Whenever you borrow money, don't sign anything you don't fully understand. Ask for
the papers in advance or ask a lawyer, trusted friend or family member to go with you to the loan
closing. Never sign a document with blank spaces. Make sure the dates on the papers are correct too.
You can change your mind: You can back out of the loan at any time before you sign. If the loan terms
change or something else surprises you, you can stop or delay the signing. If you've already signed a
contract to borrow money that uses your home as security, and the money is for personal purposes
other than purchasing the home, the law allows you to change your mind within three business days of
signing the contract. This means you can cancel the loan, even though you already signed, and get a
refund of your closing costs.
Get help: Seek legal help immediately if you think you have an abusive loan. Contact your local legal
services or legal aid office to see if you qualify for free legal assistance, or contact the local
bar association to be referred to an attorney. Contact your county office of consumer affairs or your
state Attorney General's office to file a complaint. You can find their numbers in the blue
(government) pages of your phone book. You can also report a complaint to the Federal Trade
Commission at 1-877-FTC-HELP or visit www.ftc.gov. Contact your local AARP for educational resources
or try the website at www.aarp.org.
NCLC is a resource for lawyers and advocates on consumer issues affecting low-and moderate-income Americans.
This brochure was supported in part by a grant, number 90-AP-2640 from the Administration on Aging,
Department of Health and Human Services, Washington, D.C. Points of view or opinions are entirely
those of the National Consumer Law Center. Information for this brochure was adapted in part from
materials developed by AARP and the Pennsylvania Attorney General's Office.
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