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Kevin L. Jackson, Chief Investigator
1101 East 139th Avenue
Tampa, FL 33613-3420
Telephone: (813) 903-3430
Fax: (813) 903-3432
Contact Us | View Map
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IS DEDICATED TO HELPING INDIVIDUALS RESOLVE PROBLEMS
AND BECOME INFORMED CONSUMERS.
HOW CAN WE HELP YOU?
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Consumer Protection enforces consumer protection laws through investigation and mediation. The Agency issues citations and presents criminal cases to the State Attorney or the Attorney General for prosecution. It also develops and conducts consumer education programs and serves as a clearinghouse for consumer complaints. Information regarding the following consumer matters is available from the agency: automobile purchases and repair, contracts and purchases, landlord-tenant relations, warranties, appliances, mail orders, and telemarketing and internet fraud. |
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Mission Statement
To enforce consumer protection laws and to protect and educate Hillsborough County consumers, in the marketplace and business community, against economic losses resulting from unfair, deceptive and illegal business practices. |
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Vision Statement
To achieve its mission, Consumer Protection plans to build upon previous efforts of investigation, mediation, outreach, and advocacy in order to maintain timely, efficient, and cost-effective direct assistance and service to consumers. |
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Filing a Complaint
Hillsborough County’s Consumer Protection Agency was created to assist consumers who have been victims of consumer fraud or unfair and deceptive business practices. By filling out one of our complaint forms or filing a complaint online below, we will investigate your claim and attempt to mediate a resolution to your situation. In certain cases, civil citations or criminal charges may be pursued if appropriate. The consumer transaction must occur in Hillsborough County. |
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Current Topics of Interest
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