Identity theft is a serious crime. It occurs when your personal information is stolen and used
without your knowledge to commit fraud or other crimes. Identity theft can cost you time and money.
It can destroy your credit and ruin your good name. While you can't entirely control whether you will
become a victim, there are steps you can take to minimize your risk.
Common Ways Id Theft Happens
Skilled identity thieves use a variety of methods to steal your personal information, including:
- Dumpster Diving. They rummage through trash looking for bills or other paper
with your personal information on it.
- Skimming. They steal credit/debit card numbers by using a special storage
device when processing your card.
- Phishing. They pretend to be financial institutions or companies and send
spam or pop-up messages to get you to reveal your personal information.
- Changing Your Address. They divert your billing statements to another
location by completing a "change of address" form.
- "Old-Fashioned" Stealing. They steal wallets and purses; mail, including bank
and credit card statements; pre-approved credit offers; and new checks or tax information. They
steal personnel records from their employers, or bribe employees who have access.
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Deter
Deter identity thieves by safeguarding your information
- Shred financial documents and paperwork with personal information before you discard them.
- Protect your Social Security number. Don't carry your Social Security card in your wallet or
write your Social Security number on a check. Give it out only if absolutely necessary or ask to use
another identifier.
- Don't give out personal information on the phone, through the mail, or over the Internet unless
you know who you are dealing with.
- Never click on links sent in unsolicited emails; instead, type in a web address you know. Use
firewalls, anti-spyware, and anti-virus software to protect your home computer; keep them
up-to-date. Visit OnGuardOnline.gov for more information.
- Don't use an obvious password like your birth date, your mother's maiden name, or the last
four digits of your Social Security number.
- Keep your personal information in a secure place at home, especially if you have roommates,
employ outside help, or are having work done in your house.
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Detect
Detect suspicious activity by routinely monitoring your financial accounts and billing
statements
Be alert to signs that require immediate attention:
- Bills that do not arrive as expected
- Unexpected credit cards or account statements
- Denials of credit for no apparent reason
- Calls or letters about purchases you did not make
Inspect:
- Your credit report. Credit reports contain information about you, including what
accounts you have and your bill paying history.
- The law requires the major nationwide consumer reporting companies-Equifax, Experian, and
TransUnion-to give you a free copy of your credit report each year if you ask for it.
- Visit www.AnnualCreditReport.com or call 1-877-322-8228, a service
created by these three companies, to order your free credit reports each year. You also can
write: Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA 30348-5281.
- Your financial statements. Review financial accounts and billing
statements regularly, looking for charges you did not make.
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Defend
Defend against ID theft as soon as you suspect it.
- Place a "Fraud Alert" on your credit reports, and review the reports
carefully. The alert tells creditors to follow certain procedures before they open new
accounts in your name or make changes to your existing accounts. The three nationwide consumer
reporting companies have toll-free numbers for placing an initial 90-day fraud alert; a call to
one company is sufficient:
Equifax: 1-800-525-6285
Experian: 1-888-EXPERIAN (397-3742)
TransUnion: 1-800-680-7289
Placing a fraud alert entitles you to free copies of your credit reports. Look for inquiries from
companies you haven't contacted, accounts you didn't open, and debts on your accounts that you
can't explain.
- Close accounts. Close any accounts that have been tampered with or established
fraudulently.
- Call the security or fraud departments of each company where an account was opened or changed
without your okay. Follow up in writing, with copies of supporting documents.
- Use the ID Theft Affidavit at ftc.gov/idtheft to support your written
statement.
- Ask for verification that the disputed account has been closed and the fraudulent debts
discharged.
- Keep copies of documents and records of your conversations about the theft.
- File a police report. File a report with law enforcement officials to help
you with creditors who may want proof of the crime.
- Report the theft to the Federal Trade Commission. Your report helps law
enforcement officials across the country in their investigations.
Online: ftc.gov/idtheft
By phone: 1-877-ID-THEFT (438-4338) or TTY, 1-866-653-4261
By mail: Identity Theft Clearinghouse, Federal Trade Commission, Washington, DC 20580
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