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Public Utilities
Public Utilities

The Public Utilities Department provides drinking water and wastewater treatment service to areas that are primarily in unincorporated Hillsborough County.

The department operates four major water treatment plants, seven wastewater treatment plants, a biosolids facility, and a number of administrative and field support facilities. 

Be Alert for Scams and Impostors

  • Hillsborough County Public Utilities will never call you to ask for your credit card or checking account information, or request a payment by phone. If you are uncertain about an individual's association with Public Utilities, call Customer Service at (813) 272-6680 for verification.
  • Residents should be cautious of anyone claiming to be a Hillsborough County employee and asking to enter their homes. Hillsborough County employees will not show up unannounced and ask to enter a home, offer to test your water, or accept payments.
  • Always check for a Hillsborough County photo ID badge, uniform with the county logo, and a vehicle clearly marked with the county logo and department name. If you suspect someone is falsely identifying themselves, call 911 to report the incident.

Contact Information
Public Utilities
Contact Us

Water Emergency call 813-744-5600
Sewer Emergency call 813-744-5600
Water Quality call 813-264-3835

Customer Service Centers
South-Central: Brandon Support Operations Complex 
332 N. Falkenburg Road
Brandon, FL
P: 813-272-6680

15610 Premiere Drive
Tampa, FL
P: 813-272-6680

P: 813-272-5977
F: 813-272-5589