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Social Services
The Social Services Department provides comprehensive case management programs as well as stabilization services to low-income residents of Hillsborough County.

MISSION

The Social Services Department's mission is to improve the quality of life of Hillsborough County's most vulnerable citizens by promoting self-sufficiency through interactive service delivery and strategic partnerships.

CUSTOMERS

The Social Services Department serves the most vulnerable citizens in the county requiring stability or long-term, comprehensive case management services including basic living needs, housing, education and training. Programs and services are provided at five Community Resource Centers throughout Hillsborough County. In addition, staff is deployed to remote sites and partnering agencies to provide specialized services through the County. 

AVAILABLE SERVICES:
  • Utilities / Energy Assistance 
  • Adult Education and Training (GED, Technical Training)   
  • Homeless Prevention / Rental Assistance
  • Youth Development (Scholarships, College Prep, Year Round Youth Engagement   
  • Free Tax Preparation
  • Aftermath of a local disaster
  • Other programs and services may be available 

To Receive Financial Assistance, applicants must bring all of the necessary documentation listed below:

  1. Valid picture identification (for all adult members of the household)
  2. Social Security cards (for all members of household)
  3. Two proofs of Hillsborough County residency, such as a valid driver license with current address, a letter from the landlord or mortgage company, voter’s registration card, etc 
  4. Documentation of U.S. citizenship or proof of legal U.S. residency
  5. Proof of assets such as a recent bank or credit union statement
  6. Proof of income received by all household members for the last 90 days. This proof can be paycheck stubs, employer letter, public assistance verification, SSI check verification or pension verification
  7. Verify cost of living obligations (such as utility bill, lease, etc)

**Additional requirements may be necessary to determine eligibility, depending on the situation. Residents will be informed of these requirements at the time of application.


New customer orientation session are offered Monday through Friday at the following Resource Centers

Orientation Times

Lee Davis Community Resource Center
3402 N. 22nd St. Tampa, FL 33605
813-272-5220

9:00 AM

Plant City Community Resource Center
307 N. Michigan Plant City, FL 33566
813-757-3871

8:15 AM

SouthShore Community Resource Center
201 14th Ave. SE Ruskin, FL 33570
813-671-7647

8:15 AM

University Community Resource Center
13605 N. 22nd. St. Tampa, FL 33613
813-975-2153

10:00 AM

West Tampa Community Resource Center
2103 N. Rome Ave. Tampa, FL 33607
813-272-5074

10:00 AM































Household Income Determines Eligibility for Assistance

Depending on the program, the applicant is required to meet different percentages of the Federal Poverty Guidelines. Please refer to the chart below for details.  
 
The Federal Poverty Guidelines listed below will be effective beginning April 1, 2015.


 Household Size 125% of Poverty  150% of Poverty
1 person $14,713.00 $17,655.00
2 people  $19,913.00  $23,895.00
3 people  $25,113.00  $30,135.00
4 people  $30,313.00  $36,375.00
5 people  $35,513.00 $42,615.00
6 people  $40,713.00  $48,855.00
7 people  $45,913.00  $55,095.00
* Income guidelines are subject to change as per the federal register. 
 

 

In 2014, the Hillsborough County Social Services Department accomplished many goals and achieved many outcomes. Some of them are highlighted below:
 
Social Services Infographic

 Service MATTERS.  We are committed to providing
 exemplary customer service.


Contact Information
For assistance, contact your local Community Resource Center:
All centers are open 7:30 AM to 5:00 PM

Lee Davis Community Resource Center
3402 N. 22nd St.
Tampa, FL 33605
P: 813-272-5220 

Plant City Community Resource Center
307 N. Michigan
Plant City, FL 33566
P: 813-757-3871

SouthShore Community Resource Center
201 14th Ave. SE
Ruskin, FL 33570
P: 813-671-7647

University Community Resource Center
13605 N. 22nd St.
Tampa, FL 33613
P: 813-975-2153

West Tampa Community Resource Center
2103 N. Rome Ave.
Tampa, FL 33607
P: 813-272-5074