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Social Services

Social Services staff members assess the situation of each county resident seeking social services, and determine their eligibility for various types of assistance. Case managers focus on the holistic needs of clients, and assist them to become self-sufficient through various means, such as by providing resources to secure a job, or by providing training that will empower the customer to secure a better job. Limited financial assistance may be provided  to assist clients who are in crisis. Ongoing financial assistance is only available for clients who meet very specific criteria.

Hillsborough County residents can seek help with social needs at the County's five neighborhood service centers. At each of these locations, case managers help clients with:


To Receive Financial Assistance, Residents Need:

  1. Picture identification
  2. Social Security cards (for all members of household)
  3. Two proofs of Hillsborough County residency, such as a valid driver license with current address, a letter from their landlord or mortgage company, voter’s registration card.
  4. Documentation of U.S. citizenship or proof of legal U.S. residency
  5. Proof of assets such as a bank or credit union statement
  6. Proof of all income received by all household members for the last 90 days. This proof can be a paycheck stub, employer letter, public assistance verification, SSI check verification or pension verification.
  7. Proof of financial obligation
  8. Verify living expenses. 
  9. Depending on the program, the applicant is required to meet different percentages of the Federal Poverty Guideline to receive various types of assistance. See Federal Poverty Guidelines below.

Depending on a customer's individual situation, he/she may be asked to provide additional information so that a case manager can determine what level of support the customer is eligible to receive.

Family Income Determines Eligibility for Assistance
The County uses Federal Poverty Guidelines to establish the maximum yearly income a family can have in order to receive assistance. 

 Household Size 125% of Poverty  150% of Poverty
1 person  $14,588.00 $17,505.00
2 people $19,663.00  $23,595.00
3 people $24,738.00  $29,685.00
4 people $29,813.00  $35,775.00
5 people  $34,888.00 $41,865.00
6 people $39,963.00  $47,955.00
7 people $45,038.00  $54,045.00
* Income guidelines subject to change anytime as per federal register.

Contact Information
For assistance, contact your local Neighborhood Service Center:
All centers are open 7:30 AM to 5:00 PM

Lee Davis Resource Center
3402 N. 22nd St.
Tampa, FL 33605
P: 813-272-5220 

Plant City Resource Center
307 N. Michigan
Plant City, FL 33566
P: 813-757-3871

Ruskin (SouthShore) Resource Center
201 14th Ave. SE
Ruskin, FL 33570
P: 813-671-7647

University Community Resource Center
13605 N. 22nd St.
Tampa, FL 33613
P: 813-975-2153

West Tampa Resource Center
2103 N. Rome Ave.
Tampa, FL 33607
P: 813-272-5074