Customer Service & Support

At Your Service: (813) 272-5900

What we do

Customer Service & Support answers questions and gives assistance to residents on County services. This is also where you can report problems or concerns in your neighborhood and around the county.

The Customer Service & Support Department directs the Customer Service Strategic Plan initiative through its Customer Engagement Division by engaging citizens in County Government initiatives, projects, and programs. This citizen engagement strategy is carried out at both the individual citizen and local community levels.

Frequently Requested Services

Important Links

Submit a service request to Hillsborough County

Contact us

Address: County Center, 28th Floor
601 E. Kennedy Blvd.
Tampa, FL 33602 

Department Director: Gema Alvare

Main Phone: (813) 272-5900