Each month, the Pet Resources department produces the Pet Resource Center Service Index (PRCSI.) This monthly report objectively measures the performance of each section of the department and informs sound business decisions on how to allocate resources to best serve our customers. The PRCSI helps us ensure customer service excellence and rewards the positive contributions by our team.
PRCSI Reports
- 2021 Reports
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2020 Reports
- January 2020 PRCSI Report
- February 2020 PRCSI Report
- March 2020 PRCSI Report
- No April PRCSI due to COVID-19
- May 2020 PRCSI Report
- June 2020 PRCSI Report
- July 2020 PRCSI Report
- August 2020 PRCSI Report
- September 2020 PRCSI Report
- October 2020 PRCSI Report
- November 2020 PRCSI Report
- December 2020 PRCSI Report
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2019 Reports
- January 2019 PRCSI Report
- February 2019 PRCSI Report
- March 2019 PRCSI Report
- April 2019 PRCSI Report
- May 2019 PRCSI Report
- June 2019 PRCSI Report
- July 2019 PRCSI Report
- August 2019 PRCSI Report
- September 2019 PRCSI Report
- October 2019 PRCSI Report
- November 2019 PRCSI Report
- December 2019 PRCSI Report