Public Utilities

What we do

The Public Utilities team provides drinking water and wastewater treatment service to unincorporated Hillsborough County. The department manages four water treatment plants, five wastewater treatment plants, a bio-solids facility, and administrative and field support facilities.

Public Utilities services are provided through two groups: Water Resources and Environmental Management.

Water Resources

• Provides operation for water and wastewater treatment facilities
• Provides water quality control, maintenance, management, and engineering for water, wastewater, and reclaimed water infrastructure
• Provides planning, design, and construction of capital improvement program projects for water, wastewater, and reclaimed water
• Provides utility customer service and billing

Environmental Management

• Maintains regulatory compliance for environmentally permitted, County-owned infrastructure
• Provides environmental sampling and laboratory testing for the water and wastewater systems
• Provides environmental community outreach and customer programs for water conservation, stormwater protection, and preventing wastewater system blockages from fats, oils, grease, wipes, and other unflushables

The numbers reflected below are based on the end of the fiscal year, which for Hillsborough County, ends on September 30th each year.

Frequently requested services and information

• Irrigation Calculator
• Find full service locations
• Pay or view water bill
• Convert well to County water
• Lien inquiries
• Reclaimed water information
• Start new water service
• Stop or transfer water service
• View water restrictions
• Water bill calculator
• Water quality reports
• Water rates and fees

Sewer and Water Line Protection

• Optional service line protection program from American Water Resources of Florida (AWRF)

Important Links

Water and Sewer

Customer Resources

Request a Leak Adjustment