What we do
The Public Utilities team provides drinking water and wastewater treatment service to unincorporated Hillsborough County. The department manages four water treatment plants, five wastewater treatment plants, a bio-solids facility, and administrative and field support facilities.
Public Utilities services are provided through two groups: Water Resources and Environmental Management.
Water Resources
- Provides operation for water and wastewater treatment facilities
- Provides water quality control, maintenance, management, and engineering for water, wastewater, and reclaimed water infrastructure
- Provides planning, design, and construction of capital improvement program projects for water, wastewater, and reclaimed water
- Provides utility customer service and billing
Environmental Management
- Maintains regulatory compliance for environmentally permitted, County-owned infrastructure
- Provides environmental sampling and laboratory testing for the water and wastewater systems
- Provides environmental community outreach and customer programs for water conservation, stormwater protection, and preventing wastewater system blockages from fats, oils, grease, wipes, and other unflushables
The numbers reflected below are based on the end of the fiscal year, which for Hillsborough County, ends on September 30th each year.
Frequently requested services and information
- Find full service locations
- Pay or view water bill
- Convert well to County water
- Lien inquiries
- Reclaimed water information
- Start new water service
- Stop or transfer water service
- View water restrictions
- Water bill calculator
- Water quality reports
- Water rates and fees
Sewer and Water Line Protection
Important Links
By the Numbers
Potable Water System
| FY 19 | |
|---|---|
| Number of Connections | 179,978 |
| Square Miles of Service Area | 274 |
| Miles of Distribution Piping | 2,484 |
| Number of Potable Water Treatment Plants | 4 |
| Number of Pump Stations | 5 |
| Million Gallons of Water Used per Day | 55.9 |
Wastewater System
| FY 19 | |
|---|---|
| Number of Connections | 171,009 |
| Square Miles of Service Area | 294 |
| Miles of Forcemain Piping | 753 |
| Miles of Gravity Piping | 1,482 |
| Number of Lift Stations | 822 |
| Number of Low Pressure Pump Stations | 1,342 |
| Number of Wastewater Treatment Plants | 7 |
| Million Gallons of Wastewater Collected per Day | 35.8 |
Reclaimed Water System
| FY 19 | |
|---|---|
| Number of Connections | 18,365 |
| Square Miles of Service Area | 286 |
| Miles of Distribution Piping | 377 |
| Number of Pump Stations | 18 |
| Million Gallons of Water Used per Day | 23.0 |
Contact us
Address: 925 E. Twiggs Street
Tampa, FL 33602
Water Resources Department Director: Beth Schinella
Environmental Management Division Director: Kevin Moran
Phone: (813) 272-5977