Water Resources

Online Utility Bill Payment System Is Experiencing Technical Difficulties
The Hillsborough County Water Resources upgraded online utility bill payment system is experiencing technical difficulties. Callers may wait on hold longer than normal because of this. Water Resources is working to resolve the technical issue as soon as possible. To avoid the wait, please consider trying to pay your bill at a later date. Fees created by payment delays due to this matter will be waived and will not incur any service interruptions.

What we do

  • The Water Resources team provides drinking water and wastewater treatment service to unincorporated Hillsborough County. The department manages four water treatment plants, five wastewater treatment plants, a bio-solids facility, and administrative and field support facilities.
  • Provides operation for water and wastewater treatment facilities
  • Provides water quality control, maintenance, management, and engineering for water, wastewater, and reclaimed water infrastructure
  • Provides planning, design, and construction of capital improvement program projects for water, wastewater, and reclaimed water
  • Provides utility customer service and billing
  • Partners with Environmental Services to provide environmental sampling and laboratory testing for the water and wastewater systems
  • Partners with Environmental Services to provide environmental community outreach and customer programs for water conservation and preventing wastewater system blockages from fats, oils, grease, wipes, and other unflushables

Frequently requested services and information

Important Links

Water and Sewer

Customer Resources

Request a Leak Adjustment

Major System Infrastructure Initiatives

Contact us

Address: 925 E. Twiggs Street
Tampa, FL 33602 

Water Resources Department Director: Beth Schinella

Phone: (813) 272-5977