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Survey Says: Hillsborough County is a Great Place to Call Home

98% express trust in County government

Hillsborough County, Fla. (June 19, 2019) - How much trust and confidence do you have in Hillsborough County government when it comes to handling County issues? County leaders wanted to know, and the results of a recent telephone survey provided the answer: 98% of residents give thumbs up to the work that's being done on their behalf.

The statistically-valid survey, conducted between March 25 and May 1, was answered by residents across a representative range of demographic categories throughout unincorporated Hillsborough County as well as the cities of Tampa, Plant City, and Temple Terrace. The research is a baseline for future surveys as well as a source of information about the services residents think are most important in this community. The initial results were presented today to Hillsborough County Commissioners.

The results draw an overwhelmingly positive view of life in Hillsborough County, including:

  • 98% of respondents say they would recommend it as a place to live;
  • 94% say they would recommend it as a place to raise children;
  • 90% would recommend it as a place to work;
  • 93% said they were satisfied with their quality of life;
  • 91% plan to still be living here a year from now.

The 98% trust and confidence rating in County government is particularly notable, as it's 26 percentage points higher than the Gallup Poll national average.

In addition, the survey also measured how closely residents' experiences match their expectations in key quality-of-life areas, such as jobs, affordable housing, green spaces, cultural and recreational opportunities, roads, and government services. High marks went to cultural events/social activities/recreation opportunities, fire and emergency services, and a sense of community. The largest "expectation gaps" - where residents are expecting more to be done by government - lie in the categories of support services and traffic/congestion.

Conducted by HCP Associates, the survey consisted of 1,400 completed calls to landlines and cell phones, divided among each of the four County Commission districts. It has a margin of error of +/- 2.62 percent.

The County expects to receive the full report with additional analysis in July.

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