Hillsborough County Government is At Your Service
Hillsborough County's customer service portal, At Your Service, makes it simple to communicate directly with government officials who can address your concern.
By creating a user ID and password, and using this account to submit your requests, you also can follow their progress.
Say, for example, you want to report a pothole on a street in your neighborhood. Simply access the At Your Service portal on a mobile device or laptop computer, and follow the prompts to report and monitor your request.
In the example of a pothole, just click the "Road & Sidewalk Request" icon, and follow prompts to fill in details, including the location. There's a place to attach photographs or other useful information.
You may include your name and contact information, so the County can answer any questions and contact you with updates, or file anonymously.
At Your Service is available 24 hours a day, seven days a week. It allows quick, easy access to the County department equipped to handle your request.