A bank of call center employees sitting at compuiters taking calls on their headsets

Main Information Line Set to Pre-Register COVID-19 Symptomatic Residents for Testing

Call (888) 513-6321 to pre-screen and pre-register

Residents experiencing symptoms associated with COVID-19 Coronavirus are encouraged to call (888) 513-6321, Hillsborough County's main information line.

Hillsborough County, working with its community partners Florida Department of Health in Hillsborough County, BayCare, Tampa General Hospital, Advent Health, HCA Healthcare and the City of Tampa, will augment its normal operations with members of the healthcare community in order to pre-screen and pre-register residents for COVID-19 testing.

Call center representatives will ask residents a series of questions regarding their current medical condition, recent travel history and who they have been in contact with over the past two weeks to determine if a test is warranted.


Get Connected. Stay Alert.
For more information on COVID-19, and any other potential emergency in the county visit and sign up for the HCFL Alert system. Additionally, you can follow Hillsborough County on social media at Facebook, Twitter, and Nextdoor for updates. For general County information, call (813) 272-5900, the County's main information line. A list of County cancellations and closures can be found online.