Late rent notice

County and City Helping Residents with Past-Due Rent

Emergency Rental Assistance Program opens application portal to select residents

Hillsborough County and the City of Tampa have received federal funding to assist residents who are unable to pay rent and utilities due to the impacts of the COVID-19 coronavirus pandemic. Through this additional funding, the Rapid Response Recovery Emergency Rental Assistance Program was developed.

The program aims to prevent recipients from experiencing further financial hardship by providing up to $7,500 for past-due rent and up to $750 for past-due TECO electric bills per approved household.

The application online portal is open for eligible households at or below 50% Area Media Income (AMI) or with zero income 90 days prior to application date. Eligible households at or below 80% AMI can apply for the Emergency Rental Assistance Program starting Monday, April 12, at 8 a.m.

The County urges residents who need assistance to review the eligibility criteria and requirements before applying. This ensures applications are complete, accurate, and can be quickly reviewed to determine eligibility. If you do not provide all necessary documents or information, your application will not be accepted, and you will not receive financial assistance.

Eligibility Criteria:
Residents who meet the following criteria are eligible:

  • Household income must be at or below 80% Area Median Income (AMI) as reported on 2020 Federal Income Tax filing (IRS form 1040 Adjusted Gross Income)
    • Priority access will be given to eligible households at or below 50% AMI or with zero income the 90 days prior to the application date.
  • Must have filed a 2020 tax return
  • Rent in Hillsborough County, including residents of Tampa, Plant City, and Temple Terrace
  • Financially impacted due to the COVID-19 pandemic starting March 13, 2020
  • Must have an active lease with past-due payment
  • Households seeking electric assistance must have a past-due rental payment and a past-due electric bill with TECO
  • Must not be active with another shelter assistance program (subsidized, income based, etc.)

Full eligibility criteria and documentation requirements, as well as assistance for filing your 2020 taxes, can be found at

See Video

Key Dates:

If you have any questions about this program, visit or call the Emergency Rental Assistance Program Call Center at (866) 375-9114 to speak with a representative. The call center is open from 8 a.m. until 6 p.m. Monday through Friday.

Si tiene alguna pregunta sobre este programa, llame al Centro de atención telefónica de ERAP al (866) 375-9114 para hablar con un representante. El centro de llamadas está abierto de 8 AM a 6 PM de lunes a viernes.


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