Frequently Asked Questions

  1. What do I do if I suspect animal cruelty or neglect?To report an urgent animal emergency or crime in progress, dial 9-1-1 or your local law enforcement agency. For other situations, call Pet Resources' Animal Control at (813) 744-5660 or submit an animal cruelty or neglect report. The more information you can provide about the situation the better.
  2. What do I do if I find a dog or cat I would like to meet?

    All adoptions must be done in person at Pet Resource Center during regular operating hours, Tuesday through Sunday from 10 AM to 7 PM After checking in at the PRC front desk, any staff member or volunteer in a lime green shirt will be able to assist you in meeting with any pet. The meet and greet is an important part in the adoption process and allows you to spend time with the pet to see if you are a good fit together.

  3. When can I come and adopt?

    All adoptions must be done in person at Pet Resource Center during regular operating hours, Tuesday through Sunday from 10 AM to 7 PM All adoptions are first-come, first-serve basis.

  4. What does "ready-to-go" mean?

    "Ready-to-go" means that the pet has been vaccinated, microchipped, spayed or neutered, and registered with Hillsborough County. Any "ready-to-go" pet can be taken home the same day as adoption. The "ready-to-go" pet adoption fee is $20.

  5. What does pre-adopt mean?

    Pre-adopt means a pet is not ready to go home just yet. The pet is either still on a stray hold, which is a required to allow a possible owner enough time to come in and reclaim his or her pet, or needs to go through PRC Vet Services prior to being adopted. While a pet is being held, the pet can be "pre-adopted" by someone else. In the event that no owner comes forward, the adoption then is completed.

  6. Can I adopt a pet or put a hold on a pet by phone?

    All adoptions must be done in person at Pet Resource Center during regular operating hours, Tuesday through Sunday from 10 AM to 7 PM All adoptions are first-come, first-serve basis.

  7. How much does it cost to adopt a pet?

    All "ready-to-go" pets are $20, unless otherwise noted. Pre-adoption costs range from $35 to $125.00. Occasionally, there may be special adoption pricing during the year or when the shelter is reaching peak capacity.

  8. I'm interested in a pet in "C" kennel. Where is that?

    PRC has several kennels throughout its facility. View a map of the facility.

  9. I see a pet I'm interested in but it says "Not Currently Available". What does that mean?

    The pet may be currently receiving medical care or is part of an investigation. Once the pet is cleared by the veterinary staff or by animal control, the status will change to "Pre-Adoptable" or "Available".

  10. What does it mean if the dog is heartworm positive?

    If a dog is heartworm positive, it means that it contracted heartworms, which are spread by mosquitoes. The heartworms grow and end up in the dog's heart and lungs. Most heartworm-positive dogs can be easily treated and go on to live long, happy lives. Dogs eligible for treatment at the shelter will receive treatment at no cost. Those needing outside care may be eligible for financial help through charitable agencies. To learn more about a specific heartworm-positive dog at the shelter or more financial assistance information, call PRC at (813) 744-5660.

  11. The pet I'm interested in was "Owner Surrendered". How can I find out why?

    The shelter tries to find out as much as it can about pets and why they are surrendered. If you click on the pet's picture and scroll down to the information section, you can see the information provided by the owner.

  12. I see a cat/kitten I like but it says "TNVR". What does that mean?

    "TNVR" stands for trap, neuter, vaccinate, and release and has had its ear tipped. TNVR kittens and cats have lived outside on their own, sometimes in cat colonies. A "TNVR" cat/kitten that is up for adoption at PRC is one that is especially friendly and would do well being adopted into a loving home.

  13. What does "Stray Wait" or "Stray Wait – Owner Contacted" mean?

    "Stray Wait" means that a pet has come in but with no signs of ownership (tag, collar or microchip). The pet must be held for three days due to state law. A "Stray Wait—Owner Contacted" means that there was a tag, microchip or other identification and PRC is in the process of contacting the owner. The owner has seven days to claim their pet. Both "Stray Wait" and "Stray Wait—Owner Contacted" pets can be pre-adopted.

  14. I'm interested in a stray pet. How much can you tell me about him/her?

    PRC tries its best to provide as much information about the pets in its care as possible. Without an owner to provide details about the pet, PRC may not have the pet's full background. However, PRC staff shares as much information as possible about the pet's habits, disposition, health, etc. while the pet is at the shelter to build a better pet profile. If you have questions about a certain pet, call (813) 744-5660.