Consumer & Veterans Services Online Appointments

Request an Appointment

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From requesting a consultation on a consumer complaint to requesting assistance with filing a VA claim, Hillsborough County Consumer & Veterans Services online appointment system can help make the process easier for you.

Hillsborough County residents have the option of meeting with a Consumer & Veterans Services staff member virtually or in person at Veterans Resource Center or Southshore Regional Service Center.


Must be a Hillsborough County resident to use the online appointment system.


No fees related to your appointment.

Things To Consider

  • Veterans Services Appointments:
  • A Veteran’s discharge papers (Form DD-214) is required to file any VA claim.
  • Non-Hillsborough County residents will be connected to the Veteran Service Office in their respective Florida County.
  • Consumer Protection Appointments:
  • All consultations are free of charge. 
  • Investigators are not attorneys, they cannot give legal advice. 
  • If you have evidence for your complaint (receipts, records, text messages, etc.), make sure to have all documentation with you for your appointment.
  • When making an appointment, please note the requirements and paperwork needed surrounding your specific request. If additional information is needed for your appointment, a Consumer & Veterans Services staff member will contact you prior to your appointment.

How To

  1. Visit the online appointment system portal
  2. Select a service
    • Veterans Services Consultation
    • Consumer Protection Consultation
  3. Click the "Make an Appointment" button and follow the prompts

You can also return to the portal to modify, reschedule or cancel already existing appointments.



Get Help

(813) 635-8316