We provide 49 million gallons of clean, reliable drinking water each day. That’s enough to fill more than 2,700 swimming pools. Here you can pay your bill or learn how to start, stop, or transfer your service, as well as diving deep into your water usage to find ways to cut costs.
A small number of Hillsborough County Public Utilities customers may have recently received an incorrect collections letter from our collection agency, RTR Financial Services, as a result of a technical issue within our customer billing system. The issue has been isolated and we are currently working to resolve the error. We apologize for any inconvenience this may have caused our customers.
If you have received a collection letter in error or have any concerns with your current account status, please contact our Customer Call Center at (813) 272-6680 for further clarification.