The Hillsborough County Water Resources Department is committed to delivering outstanding water, wastewater, and reclaimed water services and programs that support a high quality of life and contribute to a sustainable county. The links below contain helpful information to connect residents to County utility services and programs.
- Learn how to Start Water Service
- Learn how to Stop or Transfer Water Service
- Starting or stopping your utility service: ($25 re-connect charge would apply)
- If you have a short duration deployment and need a seasonal disconnect & re-connect for a specific date
- Email Hillsborough County Water Resources
- Contact us by calling (813) 272-6680 (8 AM – 5 PM M-F)
- Visit either of our two customer service centers (8 AM – 5 PM M-F)
- If you have a short duration deployment and need a seasonal disconnect & re-connect for a specific date
- If you need payment assistance on your utility bill contact the Credit Management Team at (813) 272-5977, x-43800
- Schedule of Rates - Current rates for water, wastewater and reclaimed water services and fees
- Water Bill Calculator- Estimate your water and wastewater bill charges
- Sample Bill - See an example of a typical mailed bill and an explanation of the charges
- Cooking Oil Recycling Effort (CORE) - Don't let cooking oil cause problems for you pipes
- Low-Volume Irrigation Grants - Retrofit or install new community-maintained irrigation system
- Water Conservation Rebates - Incentives to purchase or implement new water saving devices and measures
- Water Hardship/Affordability Assistance Discount - an assistance program that helps eligible utility account holders reduce their monthly water and/or wastewater base facility charges
- Consumption usage and tips - Tips on using water efficiently and customer conservation programs
- Irrigation Calculator - How many gallons of water does your irrigation system use?
- Request a leak adjustment - Promptly reporting leaks not only helps lower your water bill and prevent or minimize damage, but also reduces wasted water
- Find My Watering Days - Locate your allowed irrigation days and times, and information on other water use restrictions
Customer Service Center
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South-Central Customer Service
Brandon Support Operations Complex
332 N. Falkenburg Rd.
Tampa, FL 33619
P: (813) 272-6680
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925 E. Twiggs St.
Tampa, FL 33602
P: (813) 272-5977
F: (813) 272-5589
- After hours and weekend emergencies - (813) 744-5600
- Automated Account Information System (including pay-by-phone) - (813) 276-8526
- Water restrictions information (recorded message) - (813) 663-3295
- Customer Service - (813) 272-6680
- Water conservation team - (813) 663-3295
- Water quality complaints - (813) 264-3835
- Water Violations Reporting Hotline - (813) 224-8993