I Have an Appointment, Now What?

Appointments are mandatory to get the first of two vaccine injections at the Hillsborough County vaccine distributions sites.

 

 

What do I need to bring with me to the appointment?

  1. A photo ID with your name and date of birth (for example: Florida driver's license, state-issued ID, or passport) 

  2. Proof of your appointment (printed copy or screenshot of the confirmation QR code you received via email or text message)

  3. The Centers for Disease Control and Prevention recommends that people wear a mask that covers their nose and mouth when receiving any vaccine, including a COVID-19 vaccine. Anyone who has trouble breathing or is unable to remove a mask without assistance should not wear a mask.

 

What can I expect when I arrive at the vaccination site?

  • The County’s public vaccination sites are drive-thru only. You will stay in your vehicle throughout the entire process.
  • Please arrive during the time of your appointment window. Do not arrive early. Arriving early creates traffic back-ups and impacts operations at the site. Those arriving early will be turned away and instructed to return during their appointment window.
  • Only people with an appointment will receive a vaccination. People who arrive without a reservation, including other passengers in the vehicle, cannot be vaccinated.
  • Staff and directional signage will assist drivers in navigating vehicles through each station.
  • You will be greeted by staff who will verify your appointment and check you in. They will ask a series of questions to assess your situation and level of comfort about receiving the vaccine.
  • The next stop is the clinical area, where the vaccine will be administered while you are seated in your vehicle. Trained medical personnel will administer the vaccine. The injection will be given in the upper arm; wear clothing that can easily accommodate this.
  • You will be given information about symptoms to watch for in the event of an adverse reaction to the vaccine and instructions on what to do. You will also receive a vaccination card. Keep the card in a safe place and ready for your second dose.
  • You will be directed to drive your vehicle to a waiting area for an observation period that will last approximately 15 to 30 minutes.
  • Appointments for the required second will be made at the time of scheduling.

 

Other Important FAQs

Can I arrive early for my appointment?
No. Please arrive during your appointment time window. Do not arrive ahead of your scheduled appointment time. Those arriving early will be turned away and instructed to return during their appointment time window.

How will I know when I should return for the second dose of the vaccine?
Your second appointment will be scheduled for you at the same time that you schedule your first dose. It is important to follow the instructions exactly as they are provided to you so that the vaccine administered in the follow-up injection is the same kind as the initial dose, and to achieve maximum effectiveness of the vaccine.

Will I receive a COVID-19 Vaccine Record Card?
All residents who receive a COVID-19 vaccine will be provided a COVID-19 vaccination record card. This card will include important information such as patient name, type of vaccine received, date of first dose, date of second dose, and the location the vaccines were administered. Residents are asked to bring the vaccination record card with them when they return for their second dose, and are encouraged to keep the card in a safe place as a record. Lost cards can be reported to the Immunizations Section at the Florida Department of Health.

If I made the appointment as a caretaker for an elderly person, can I get the details for the follow-up dose sent to me?
The details for the second appointment will go to the email or phone number entered during account registration. 

What can I do if I lost my vaccination card?
All residents who receive a COVID-19 vaccine will be provided a COVID-19 vaccination record card. This card will include important information such as patient name, type of vaccine received, date of first dose, date of second dose, and the location the vaccines were administered. Residents are asked to bring the vaccination record card with them when they return for their second dose, and are encouraged to keep the card in a safe place as a record. Lost cards can be reported to the Immunizations Section at the Florida Department of Health.

What do I do if I need to cancel or reschedule my appointment?
Cancelling and rescheduling can be done through the online patient portal at patientportalfl.com, or by calling 850-848-5287.

What should I do if I have a reaction to the vaccine when I get home?
Follow the instructions provided during your visit. If you have a medical emergency, call 9-1-1.