COVID-19 Closures and Reopenings


  • Are Hillsborough County government offices and other facilities open now? 

    In response to COVID-19 coronavirus, Hillsborough County government is slowly dialing towards reopening – gradually and methodically, based on the data and input of public health experts in the county. The primary focus for Hillsborough County remains public safety. The County intends to:

    • Keep County employees telecommuting whenever possible for the conceivable future.
    • Continue limiting access to Hillsborough County facilities, including County Center, during this first phase of reopening in order to ensure there is ample time to put into effect all reasonable safety modifications and supplies to protect both County employees and residents.
    • Currently, regular operations of County government continue. Residents should be advised that some day-to-day services may take a bit longer to process than usual. Residents who can conduct business transactions online or over the phone are encouraged to do so at this time. Please note that hours and closures are subject to change. Check regularly for updates.

  • Current closure impacts all formal programming at Hillsborough County Libraries, Hillsborough County Parks & Recreation facilities, Aging Services’ Senior Centers, and scheduled events in County Conservation parks.

    See the County calendar for more information.

    Residents are encouraged to conduct business transactions online or over the phone. There may be some day-to-day services that may take a bit longer to process as the county is under a local state of emergency.

    As a reminder, residents have the ability to view and participate “virtually” in all BOCC meetings. Instructions on how to provide public comment “virtually” are available on Speak at a Virtual Meeting page.

    Please note that hours and closures are subject to change. Check back for updates.

     

    • Solid Waste & Recycling Temporary Service Interruption for Waste Connections Customers

      Hillsborough County Solid Waste is announcing a temporary service interruption for customers served by Waste Connections due to a significant shortage of truck drivers caused by the COVID-19 coronavirus.

      In order to continue serving customers with twice-a-week garbage collection, Waste Connections will temporarily suspend the residential recycling collection service beginning June 24 and will not service the blue recycling carts until further notice. Waste Connections may also be delayed by a day on regular scheduled residential yard waste collection service. Visit the announcement for full details.

      Trash and Recycling Disposal

      In response to COVID-19 residents are strongly encouraged to utilize their weekly residential curbside yard waste collection. Community Collection Centers and Solid Waste transfer stations are open but residents and businesses are encouraged to delay any waste-generating projects.

    • Development Services & Permitting

       

      See information about services and closures.

       

    • Public Utilities

      As a precautionary measure and in the best interest of our customers and staff, Hillsborough County Public Utilities has temporarily suspended all customer walk-in service activities at the Brandon Service Center, Northdale Service Center, and Twiggs Administrative locations until further notice. We apologize for the inconvenience.

      Payment Service Options:

      • The drive-through at the Brandon Service Center, 332 N. Falkenburg Road in Tampa, will remain open from 8 AM - 5 PM Monday through Friday
      • Payments can be dropped off in the night depository boxes located at the front of the Brandon and Northdale buildings
      • 24 hour online payment services HCFLGov.net/Water
      • Pay-by-phone at (813) 276-8526
      • Pay at any Florida AMSCOT location (invoice required)

      For additional assistance with your water and/or wastewater account, please contact our Customer Service Center at (813) 272-6680.

    • Aging Services

      • Hillsborough County Senior Centers are closed
      • Seniors who attend dining centers/congregate meal sites, receive services through adult day care centers, or receive home delivered meals, please call (813) 272-5250, for information about the continuation of services.
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    • Consumer & Veterans Services
      • Hillsborough County Veterans Memorial Park and Rear Admiral Leroy Collins, Jr, Veterans Museum are closed.
      • All appointments and interviews for services offered by Consumer & Veterans Services will be conducted over the phone at (813) 635-8316
    • Economic Development
    • Extension Office

      In an abundance of caution and for the safety and health of customers, staff, and community, the Hillsborough County Extension Service office will be closed to the public and all workshops, events, and trainings canceled until May 15, 2020. This decision comes after UF/IFAS Extension and Hillsborough County Government administrators issued guidance to limit interaction in group settings due to the coronavirus/COVID-19 outbreak.

      With a primary focus on public safety, Hillsborough County Extension Service is working on alternative course delivery methods, such as online/webinar offerings. In the meantime, members of the public may either call the main office at (813) 744-5519, or utilize our directory to seek out staff available to answer questions and provide other program-related information. The public can also find a wealth of useful information at the extension office website.

    • Head Start

      Head Start and Early Head Start centers are closed until at least Friday, May 29. This is in step with closing decisions made by Hillsborough County Public Schools.

    • Health Care

      Healthy Living Centers are closed.

    • Libraries

      See complete library closure information

    • Pet Resources

      The Pet Resource Center (PRC) will remain open to the public, including for pet adoptions, by-appointment only. To request an appointment, residents can contact 813-744-5660 or submit a request via HCFLGov.net/AtYourService. Hillsborough County is limiting the intake of dogs and cats at the Hillsborough County Pet Resource Center and making other changes to mitigate the effects of the COVID-19 coronavirus.

      The changes include the following:
      • Except for cases involving injury, severe neglect, or animal bites, the Pet Resource Center is suspending the intake of animals
      • Animal Control is suspending response to stray animal calls but will continue to respond to calls of injured or sick stray animals, and complaints of cruelty and neglect, bites, and dangerous and aggressive dogs
      • All adoption fees for dogs and cats are waived as are fees for reclaiming a lost animal
      • Residents can choose a dog or cat for adoption online and have the animal delivered to their home in Hillsborough County for free
      • Shelter officials also are putting out an urgent plea for pet foster parents who can commit to fostering a dog or cat for 2 to 4 weeks. In an abundance of caution for health and safety concerns, the volunteer programs at the Pet Resource Center have been suspended until future notice.
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    • Parks and Conservation & Environmental Lands Management

      Some parks have begun to open. See a list of openings under the "What's Open" tab

      Closed or Restricted until further notice:

      • Swimming areas
      • Campgrounds - Recreational camping at E.G. Simmons, Edward Medard, and Lithia Springs conservation parks will be limited to 50 percent capacity
      • Playgrounds
      • Picnic areas
      • Picnic shelters
      • Recreation centers/buildings
      • Athletic fields
      • Basketball courts
      • Hockey courts
      • Splash pads
      • Skate parks
      • Programs
      • Events and rentals

      Conservation Parks and Nature Preserves still closed:

      • Apollo Beach Preserve
        • Closed due to construction of new observation tower
      • Northwest Equestrian Park

      For the most up-to-date list of closed and partially open conservation parks and nature preserves, visit our Park & Trail Closures page.

    • Social Services
    • County Events

      See the County calendar for a full list of cancellations.